1. General Information

Welcome to Baza Cosmetics! By using our website and purchasing our products, you agree to abide by these Terms & Conditions. Please read them carefully before making a purchase.

For any questions or assistance, contact us at office@bazacosmetics.com.

2. Products & Brands

We offer a selection of premium skincare and beauty products from trusted brands, including:

• Medik8
• DMK
• IS Clinical
• ZO Skin Health
• HydroPeptide
• RevitaLash
• Biologique Recherche
• Mediceuticals

If you're looking for a specific brand that’s not listed, feel free to contact us at office@bazacosmetics.com—we’re always open to expanding our offerings.

3. Ordering & Payments

To place an order, simply add your desired items to the cart and proceed to checkout. We accept the following payment methods:

• Visa
• Mastercard
• Apple Pay
• Google Pay

All payments are securely processed to ensure the safety of your financial information.

4. Shipping & Delivery

We work with DPD to ensure timely and reliable delivery. Estimated shipping times are as follows:

• Portugal: 1 - 2 days
• Spain: 2 - 3 days
• France: 2 - 4 days
• Netherlands / Belgium / Italy: 3 - 5 days

We also ship to other countries upon request. If your country is not listed, email us at office@bazacosmetics.com for more details.

5. Returns & Refunds

We follow EU consumer law, allowing you to return most items within 14 days of receiving them. However, certain restrictions apply:

• Opened or Used Cosmetics: Due to hygiene reasons, products that have been opened, used, or are no longer in their original condition cannot be returned.
• Sealed Packaging: If the seal on a product is broken, it is no longer eligible for return.

For assistance with a return, please contact office@bazacosmetics.com.

6. User Responsibilities

By using our website, you agree to:

• Provide accurate and up-to-date information.
• Not misuse or attempt to interfere with the website’s security.
• Comply with applicable laws and regulations.

7. Warranty Disclaimer

All products sold on Baza Cosmetics are provided “as is.” While we strive to provide the best quality, we do not guarantee specific results from using our products.

8. Limitation of Liability

Baza Cosmetics is not responsible for any allergic reactions, misuse of products, or damages resulting from improper application. Please follow all usage instructions provided by manufacturers.

9. Privacy Policy

We take your privacy seriously. Your personal information is used only for processing orders and improving customer experience. We do not sell or share your data with third parties.

For details, review our full Privacy Policy.

10. Amendments & Changes

Baza Cosmetics reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page.

11. Customer Support

We strive to provide the best service possible. If you have any questions regarding our products, orders, or policies, feel free to contact us at office@bazacosmetics.com.

Thank you for shopping with Baza Cosmetics—your destination for premium, science-backed skincare! ✨